1. Welcome to ipaymy
ipaymy Technology Pte. Ltd. is a Singapore registered entity (UEN No. 201535772K). It is a technology company having its headquarters at 8 Marina Boulevard, Marina Bay Financial Centre Tower 1, Level 11, Singapore 018984 (“ipaymy SG”).
ipaymy for Business SDN. BHD. is a Malaysia registered entity (1280421-T) having its office at Megan Avenue II Jalan Yap Kwan Seng B-11-10, 50450, Kuala Lumpur (“ipaymy MY”).
ipaymy Limited is a Hong Kong registered entity (2692807) having it’s office at No 5 17/F Bonham Trade Centre, 50 Bonham Strand Sheung Wan, Hong Kong “ipaymy HK”).
ipaymy pty ltd. is an Australian registered entity (1280421-T) having it’s office at 5 Marseille Court, Bundall, Queensland 4217 Australia (“ipaymy AU”).
ipaymy SG, ipaymy MY, ipaymy HK and ipaymy AU are hereinafter collectively referred to as “ipaymy”. ipaymy offers an online platform which allows you to pay rent, salaries and invoices using your credit card. It works like credit card but pays like cash. Our goal is to empower individuals and SMEs to meet their payment obligations via their credit cards lying in their wallets.
These terms and conditions lay down the policies and procedures which govern us and the
services we provide via our platform.
These Terms and Conditions (“Agreement”) apply to your use of www.ipaymy.com (referred here as
“ipaymy”, “website” “us” “we”, “our company” or “platform”) and the Services and products
provided by us. This is a legal and enforceable contract between you and ipaymy.
THIS IS AN IMPORTANT DOCUMENT, AND WE URGE YOU TO READ THIS AGREEMENT CAREFULLY WHEN
CHOOSING WHETHER TO USE IPAYMY SERVICES. PLEASE READ THIS AGREEMENT PRIOR TO USING OUR
WEBSITE. BY BROWSING, REGISTERING FOR IPAYMY ACCOUNT, ACCESSING OR USING ANY IPAYMY SERVICE,
YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT,
INCLUDING ANY ADDITIONAL GUIDELINES REFERENCED IN THIS AGREEMENT (INCLUDING OUR PRIVACY
POLICY https://ipaymy.com/privacy-policy/ WHICH GOVERNS OUR COLLECTION AND USE OF
PERSONAL DATA). IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU ARE NOT
AUTHORISED TO USE OUR SERVICES AND YOU MUST CLOSE YOUR ACCOUNT AND FOLLOW THE APPROPRIATE
INSTRUCTIONS IN THIS AGREEMENT.
When used in this Agreement, each of the following words and phrases shall have the meanings
set out below:
(a) “Agreement” means these Terms and Conditions, including related schedules, policies and
other documents referenced herein as may be amended from time to time;
(c) “Beneficiary” means a business entity or individual authorized by you as the receiver of
(c) “Business Days” means Monday to Friday excluding public holidays in Singapore, Malaysia, Hong Kong and Australia;
(d) “Licence Fee” means the non-refundable flat percentage fee charged by ipaymy to you for
use of our Services and will include any other promotional licence fee that you may be
charged from time to time for the use of Services
(e) “Payment Amount” refers to the aggregate Singapore dollar value, or Malaysian Ringgit value, or Hong Kong dollar value, or Australian dollar value of a payment exclusive of licence fee, which shall be transferred to the Beneficiary.
(f) “Card”- means an accepted Credit/Debit Card” used or to be used by you in relation to the
Services and for debit card it includes only debit card issued by Visa and MasterCard and
for credit cards it includes only the credit cards issued by MasterCard, Visa or American
(g) “Payment” means the successful act of fund transfer against the goods and services
(h) “Card Charging Date" is the date on which your Card is charged to initiate the making of
(i) "Scheduled Payment" is a Payment which has been created on the platform with a future
Card Charging Date.
(j) “Services” means and includes all the products, facilities, services, features,
technologies or functionalities provided by us on our Website or through any other
(k) “Site” means the website located at www.ipaymy.com and all related webpages as well as
any app (“Applications”) or any other media in an electronic form.
(l) “user”, “you” or "your" “client” means you and any other person (authorized by you) or
any entity using the Services;
(m) “User Account”- means a user’s account that is created by an individual consumer or
business for accessing and using ipaymy Services;
4. ipaymy Services
ipaymy provides Services which enable Users to pay rent, salaries and invoices to a relevant Beneficiary which may be a landlord, employee and/or supplier via credit/debit card(s). ipaymy charges users a Licence Fee for use of the Services. Users may be located anywhere in the world. All they need is an account on the website to pay to their beneficiaries. Our Company is merely providing a service to facilitate the above mentioned transactions between yourself and your Beneficiary and we are not and do not hold ourselves out as a bank, remittance agent or payment systems or payment gateways and we do not offer banking, money remittance or payment system services as defined by the applicable laws or the law of the Republic of Singapore, or the laws of republic of Malaysia, or the laws of Hong Kong, or the laws of Australia. Our Company is merely providing a platform and we act as per your the instructions in providing all the Services.
5. Capacity to enter into these terms and conditions
You represent and warrant to ipaymy that: a) if you are an organisation, you are duly
organised and validly existing (or, if an individual, are of legal age and under no legal
disability or incapacity) and have full power and authority to enter into, and take all
necessary steps to enable you to lawfully enter into, these Terms & Conditions and the
transactions contemplated herein, and perform obligations as mentioned herein.
6. Your Representations and Warranties
You represent and warrant to ipaymy that:
- these Terms & Conditions constitutes a legal, valid and binding obligation of yourself
and/or the entity you represent in using the Service;
- all the Payments made using the Service are lawful, valid and genuine and do not promote
any Money Laundering or Terrorist Financing;
- in executing and giving effect to these Terms & Conditions, you will not infringe any
provision of any other document or agreement to which you are a party, nor any law or
judgment/order binding upon you;
- all information supplied to ipaymy by you is, or at the time it is supplied will be,
accurate in all material respects and you will not omit or withhold any information
which would make such information inaccurate in any material respect
- you will provide to ipaymy on request such information regarding your financial and
business affairs and/or identity, as ipaymy may reasonably require;
- you will take all reasonable steps to obtain and provide to ipaymy all information and
documents relating to any or all Payments set up by you on the platform.
- ipaymy relies on representations and warranties made by you. These representations and
warranties and those contained elsewhere in these Terms & Conditions are repeated in
respect of each Payment.
- You have obtained the necessary permission from your Beneficiary to allow us to contact
him/her/it to collect any necessary information from them for the purposes of us
providing the Services to you (and your Beneficiary) and/or for validating a Payment
7. Geographies covered
ipaymy currently has offices in Singapore, Malaysia, Hong Kong and Australia. Using ipaymy, a user can make payments to his Beneficiary either located in Singapore, or in Malaysia, or in Hong Kong, or in Australia. ipaymy users can make payments to their Beneficiaries having a bank account in Singapore, or a bank account in Malaysia, or a bank account in Hong Kong, or a bank account in Australia only. The transfers to Singapore bank account shall be done only in Singapore dollars, transfers to Malaysian bank account shall be done in Malaysian Ringgit, transfers to Hong Kong bank account shall be done in Hong Kong Dollar and transfers to Australian bank account shall be done in Australian dollar. We shall only transfer the funds to the beneficiary account in the currency in which the funds are received by ipaymy. Please note that our Company is not involved in cross border payments.
We are planning to expand to other countries soon, so follow our Facebook
Page and keep checking our Site for latest updates. Additionally, you
can use and access the Site from anywhere in the world to create a Payment as long as you
use a Card for that. Some Services may only be supported for certain geographies. Write to
us on firstname.lastname@example.org to know more on what
services are available in which geography.
8. An Independent Party
ipaymy is an independent party providing services to you and is in no way related to your
Beneficiaries, except where otherwise indicated. Accordingly, ipaymy has no responsibility
and will not be liable for any consequences/disputes resulting from your communication or
contracts with your Beneficiaries, including but not limited to payment terms, the proper
and timely delivery of goods or services.
ipaymy may use third party service providers which may include other SAAS companies,
software providers, technical partners who are not liable to you in any manner with regard
to the Services we provide you through our website.
9. ipaymy Account
In order to use our Services, you are required to create ipaymy account and provide us the
- Your full name
- Your active and valid email address
- Valid business registration number (if applicable)
- Your contact number and
- A secure password
You agree to provide at all times complete, accurate, and up-to-date information with regard
to the above. ipaymy reserves the right to impose restrictions on access and usage of the
Services and the volume, frequency, and delivery timeline of Payments submitted.
All personal and business-related data and documents that you provide us while accessing or
To be compliant with the anti-money laundering
and CFT rules/guidelines ipaymy may
obtain and conduct due diligence/KYC checks on yourself and your beneficiaries. You
authorize ipaymy, directly or through third parties, to make any inquiries we consider
necessary to verify your identity, your beneficiaries identity and the respective documents.
This may include asking you for further information, and verifying your information against
third party KYC databases or through public and private sources. If ipaymy cannot establish
you or your beneficiary’s identity, ipaymy has the right to deny you use of the
11. Non-Acceptable Use
Our Site is private property. All interactions on this Site must be lawful and must comply
discretion), restricts or inhibits any other user from using or enjoying any part of this
Site, we may limit your privileges on the Site and seek other remedies
You agree not to engage or use the Services:
- For sending money to yourself or for any purpose of cash advance to your personal or any
associated business accounts.
- For money laundering and financing terrorism;
- To provide yourself or any other person with a cash advance.
- For payments such as mortgages and personal loan
- on behalf of another party unless authorized by that party;
- for purpose other than paying for any good or services availed;
- other than for legitimate payment purposes
- for gambling and related activity (such as lotteries, bidding fee auctions, sports
forecasting or odds making, fantasy sports leagues, internet gaming, contests,
sweepstakes, and games of chance);
- other goods and services subject to government regulation.
- sending or receiving potentially fraudulent funds;
- for submitting any inaccurate information, committing fraud or falsifying information in
connection with your account or in order to create multiple accounts and to provide, if
requested, confirmation of your identity or any other information you have provided to
us, and to cooperate with any investigations of the same by us or our third-party
- for attempting to, or actually accessing data not intended for you, such as logging into
a server or an account which you are not authorized to access
- for attempting to scan, or test the security or configuration of the Site or to breach
security or authentication measures without proper authorization;
- for tampering or interfering with the proper functioning of any part, page or area of
the Site and any and all functions and services provided by us
- for attempting to interfere with service to any user in any manner, including, without
limitation, by means of submitting a virus to our Site, or attempts at overloading,
“imitation, by means of submitting a virus to our Site, or
- for disseminating or transmitting material that, to a reasonable person, may be
considered abusive, obscene, pornographic, defamatory, harassing, grossly offensive,
vulgar, threatening or malicious
- for taking any action that may cause us to lose any of our services from our internet
service providers, our Payment Processor or other suppliers
- To infringe our or any third party’s copyright, patent, trademark, trade secret or other
intellectual property rights, or rights of publicity or privacy or disseminating,
storing or transmitting files, graphics, software or other material that actually or
potentially infringes the copyright, trademark, patent, trade secret or other
intellectual property right of any person
- For using the Site or any of its contents to advertise or solicit, for any other
commercial, political or religious purpose, or to directly or indirectly compete with or
disrupt our activities
- For reselling or repurposing your access to the Site or any purchases made through the
- For using the Site or any of its resources to solicit other Users, business partners of
our company or such other parties to become users or partners of other online or offline
services directly or indirectly compete or disrupt or potentially compete or disrupt
with us, including without limitation, aggregating current or previously offered service
- For using any User or third-party information from the Site for any commercial purpose,
including, but not limited to, marketing
- For accessing, monitoring or copying any content or information from this Site using any
robot, spider, scraper or other automated means or any manual process for any purpose
without our express written permissions
- For violating the restrictions in any robot exclusion headers on this Site or bypassing
or circumventing other measures employed to prevent or limit access to this Site
- For taking any action that places excessive demand on our services, or imposes, or may
impose an unreasonable or disproportionately large load on our servers or other portion
of our infrastructure (as determined in our sole discretion)
- For aggregating any live or post feature content or other information from the Site
(whether using links or other technical means or physical records associated with
Transactions made through this Site) with material from other sites or on a secondary
site without our express written permission) deep linking to any portion of this Site
without our express written permission;
- For acting illegally or maliciously against the business interests or reputation of our
company or the Site and/or the Service;
- For engaging in any other activity deemed by us to be in conflict with the spirit or
intent of this Agreement
- For intentionally or unintentionally violate any applicable law, statute, ordinance,
regulation, rule or code, including, but not limited to, any regulations, rules,
notices, instructions or directives of any regulatory body or authority, governmental
agency or national or other securities exchange
12. Suspected non-acceptable use
ipaymy may reject any payment that is believed to be unauthorized or made by someone other
than the account holder, may violate any law, rule or regulation, or if ipaymy has
reasonable cause not to honour it.
If any single transaction is investigated and is determined to be fraudulent, ipaymy may
terminate the relevant user’s account and such default and fraudulent transaction may be
reported to legal authorities.
ipaymy may request more information relating to your use of the Services to seek to identify
any non-acceptable use listed above. You agree to cooperate in any investigation and to
provide confirmation of your identity and any information you provide to us, as we may
If we have reason to believe that you have engaged in any non-acceptable use, ipaymy may in
its sole discretion and at any time, take any or all of the following actions:
- Close, suspend, or limit your access to your account or the Services;
- Not processing your payment until we are satisfied that it’s towards an acceptable use,
return, or reclaim funds;
- Update inaccurate information you provided to ipaymy;
- Refuse to provide Services to you in the future;
- Contact your bank or notify other Users, law enforcement, or impacted third parties of
- Take legal action against you.
ipaymy will provide you with notice of any of the above actions. If applicable, ipaymy may
request more information regarding your use of the Services to better determine whether any
non-acceptable usage has occurred.
13. Closing ipaymy Account
You may request for closing of your ipaymy account by e-mailing us at any time at email@example.com.
You will remain liable for all obligations related to your account even after your Account is
closed, including any fees or charges already due to ipaymy. You may not close your account
to evade an investigation. ipaymy also reserves the right to close your account at any time
with or without notice to you.
Any Payments processed prior to account closure will be completed, all Scheduled Payments
whose Card Charging Date has not yet passed at the time of account closure will be
ipaymy may retain data associated to your usage of the Services in accordance with applicable
regulatory and compliance obligations.
A. Payment Creation
Payments can be created for immediate or future processing using the Services. Payment
creation requires you to specify the following:
- a Beneficiary
- Beneficiaries bank name and account details
- A Card
- a Payment amount
- Purpose of payment
- Valid document supporting the Rental Payment
B. Scheduled Payments
I. One Off Scheduled Payment
Payments may be scheduled with a future date which will be the date on which a Card is
charged (“Card Charging Date”). Such Payment are called One Off Scheduled Payments. The Card
Charging Date is attached to a Card at time of Payment creation and remains valid throughout
until the Card is charged. The details of a One Off Scheduled Payment, including Licence
Fees rates and promotions, are determined at time of Payment creation, except where noted
Prior to its Card Charging Date, a One Off Scheduled Payment may be turned inactive or edited
by the user. Editing a One Off Scheduled Payment is treated as turning off the original One
Off Scheduled Payment and creation of a new One Off Scheduled Payment and accordingly may
result in alterations not specifically requested including but not limited to recalculation
of associated licence fees, qualification for current promotion, or disqualification of
II. Recurring Scheduled Payment
Recurring Payments may be scheduled with a future start date and a future end date. Such
Payment are called Recurring Scheduled Payments. The future start date for a Payment shall
be the date on which a Card is charged for the first time (“First Card Charging Date”) and
the Future end date is the date on which the Card is charged for the last time (“Last Card
Charging Date). The First Card Charging Date and Last Card Charging Date is attached to a
Card at time of Payment creation and remains valid until the Last Card Charging Date. The
details of a Recurring Scheduled Payment, including Licence Fees rates and promotions, are
determined at time of Recurring Scheduled Payment creation, except where noted
Prior to First Card Charging Date, a Recurring Scheduled Payment may be turned inactive or
edited by the user. Editing a Recurring Scheduled Payment is treated as turning off the
original Recurring Scheduled Payment and creation of a new Recurring Scheduled Payment and
accordingly may result in alterations not specifically requested including but not limited
to recalculation of associated licence fees, qualification for current promotion, or
disqualification of expired promotions.
C. Payment Processing
Payments submitted for immediate processing will require successful debiting of the Card at
time of payment creation, while Payments which will accrue on a future date will require the
Card to be charged on the Card Charging Date indicated for the Payment. If a Card is not
charged, ipaymy will be not be able to transfer the funds to your Beneficiary. You agree
not to hold ipaymy responsible for any delay as a result of failure in charging of card on a
Card Charging Date. After each Payment is processed you are provided with a unique receipt
number in relation to your Payment.
D. Transfer of Funds to Beneficiary
Once your card is charged it will take 4 business days from the Card Charging Date for the
funds to reach your Beneficiary. However, the funds transferred to your Beneficiary may fail
because of a number of reasons including but not limited to invalid beneficiary account
number, incorrect bank name, incorrect swift code, improper documentation etc. You agree
not to hold ipaymy responsible for any delay beyond 4 days in transferring the funds to your
Beneficiary. ipaymy has the absolute discretion to refuse/stop the transfer of any Payment
for reason/reasons that may or may not be notified to a user.
E. Licence Fee
When making a Payment using the Services, our company will charge you a non-refundable
Licence Fee. The Licence fee is charged on a per transaction basis. This Licence Fee is
payable in addition to the Payment Amount.
Licence Fees for immediately processed Payments are charged in real-time upon submission.
Licence Fees for Scheduled Payments are determined at time of submission and will be charged
on the Payment’s Card Charging Date. If a Scheduled Payment is edited prior to its Card
Charging Date, the applicable Licence Fee will be recalculated based on the presently
defined rules which may result in a change in Licence Fee
F. Changes in Licence Fees
Licence Fees may change, depending upon factors including but not limited to the Card used,
any applicable Promotions, and other variables both which may or may not be controlled by
ipaymy. Fees are subject to change at any time without prior notice and are calculated in
real time and presented to you during review of your Payment, prior to submission. Any
promotion will have a subset of terms and conditions and the user will be entitled to the
promotion only if they adhere to all the terms and conditions attached to a promo code.
G. Payment Dispute and Refund of Licence fees
If your Payment is not processed or wrongly processed for any reason including but not
limited to the following reasons:
- Wrong account details of Beneficiary entered by you
- Wrong amount entered by you
- Duplicate entries created by you
- Improper documentation provided by you etc.
ipaymy shall not be responsible for any delays in payments or incorrect transferring of the
Payment Amount. ipaymy may choose to assist the user out of goodwill in contacting the party
that received the payment to request a refund to be issued to the user. However, ipaymy
shall not be liable to reimburse any Payment Amount or to reverse any transaction that has
been made as a result of the user’s error or negligence.
Upon completion of Payment, the user accepts and agrees that no refunds, cancellations or
charge backs are permitted through the ipaymy site. Additionally, the user accepts and
agrees not to request a refund, cancellation or charge back of Licence Fees from his/her
Card issuing bank, bank or any other person or ipaymy.
In the case that Payment should be refunded, cancelled or charged back by the user’s Card
issuing bank or any other person, the user is not entitled to the return/refund of any
associated ipaymy Licence Fees, irrespective of the reason for such refund, cancellation or
charge back. The user is also responsible for the payment of any associated payment dispute
and refund fees.
In order to ensure adequate operational support for customers in respect of refunds and cancelations (where applicable), the following 4 entities shall be responsible for transactions conducted in the following countries:
(a) in respect of transactions in Singapore, ipaymy Technology Pte. Ltd., Company Address; 8 Marina Boulevard Marina Bay Financial Centre Level 11, 018981, Singapore
(b) in respect of transactions in Malaysia, ipaymy for Business SDN. BHD., Company Address; Megan Avenue II Jalan Yap Kwan Seng B-11-10
50450 Kuala Lumpur, Malaysia
(c) in respect of transactions in Hong Kong, ipaymy Limited, Company Address; No 5 17/F Bonham Trade Centre, 50 Bonham Strand Sheung Wan, Hong Kong
(d) in respect of transactions conducted Australia, ipaymy pty ltd., Company Address; 5 Marseille Court, Bundall, Queensland 4217, Australia
H. Card Delays and Non-Completion
Notwithstanding anything contained in these Terms and Conditions some Card Payments may take
up at least 5 Business Days or such number of Business Days. Furthermore, completion of a
Card payment is contingent on both the authorization of the Card Payment and acceptance of
the Card. In the event that a Card payment is unable to be completed, we will attempt to
notify you at least once using the contact information in your User Account. In the case of
such delay or non-completion, your liability to the intended recipient of the Card Payment
may be subject to penalties, late fees and interest charges assessed by such recipient, all
of which remain your responsibility (and not us). If a Payment is not completed, you are not
entitled to a return of any licence fees charged by us, irrespective of the reason for
I. Payment Limits
We may, at our sole discretion, impose limits on the Payment Amount you can send through our
15. Acceptable Card
ipaymy platform supports Cards issued by Visa and MasterCard.
It is your responsibility to determine what, if any, taxes apply to the Payments you make,
and it is your responsibility to collect, report and remit the correct tax to the
appropriate tax authority. Our company is not responsible for determining whether taxes
apply to your Payment transaction, or for collecting, reporting or remitting any taxes
arising from any Payment transaction.
17. Availability of the Site
You acknowledge that there may be interruptions in Services or events that are beyond our
control. While we use reasonable efforts to keep the Site accessible, the Site may be
unavailable from time to time for any reason including, without limitation, routine
maintenance. You understand and acknowledge that due to circumstances both within and
outside of our control Site access may be interrupted, suspended or terminated. Our company
retains the right at our sole discretion to deny service, or access to the Site to anyone or
an account, at any time and for any reason.
18. Ownership of the Site
Your access to the Service is subject to a licence from us to use the same and nothing herein
shall be construed as a sale of any part the Site or the rights or title to you. The content
and information on the Site and the Service, as well as the infrastructure used to provide
both, and all materials therein or transferred thereby and all intellectual property rights
related thereto, are the exclusive property of our company and its licensors and other
partners where relevant. Except as explicitly provided herein, nothing in this Agreement
shall be deemed to create a licence in or under any such intellectual property rights and
you shall not modify, adapt, edit, copy, distribute, transmit, display, perform, reproduce,
publish, licence, create derivative works from, transfer, or sell or resell any information,
software, products or services obtained from or through the Site.
19. Limitation of Liability
YOU AGREE THAT OUR COMPANY IS MERELY PROVIDING A PLATFORM AND THEREFORE, YOU FURTHER
ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR (A) ANY BREACHES, FRAUD, DISHONESTY,
MISFEASANCE OR FAILURE TO DISCHARGE ANY DUTY OF CARE OR OBLIGATIONS ON THE PART OF ANY THIRD
PARTIES CONTRACTING WITH YOU ON THE SITE AND (B) ANY CLAIMS FOR INJURIES, ILLNESSES,
DAMAGES, LIABILITIES AND COSTS (“LIABILITIES”) THAT YOU MAY SUFFER, DIRECTLY OR INDIRECTLY,
IN FULL OR IN PART AS A RESULT OF THE ACTS OR OMISSIONS OF SUCH PAYORS OR THIRD PARTIES OR
ANYTHING IN RELATION TO ANY CONTRACT OR TRANSACTIONS YOU MAY ENTER INTO WITH SUCH PAYORS OR
THIRD PARTIES, WHETHER RELATED TO THE USE OF THE SERVICE AND/OR THE SITE. 10.2 GENERAL
LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE TO AND HEREBY
WAIVE AND RELEASE OUR COMPANY, ITS SUBSIDIARIES, AFFILIATES PARTNERS, OFFICERS, DIRECTORS,
STAFF MEMBERS, STOCKHOLDERS AND AGENTS FROM ANY LIABILITIES ARISING FROM OR RELATED TO (I)
ANY BREACHES, MISFEASANCE OR FAILURE TO DISCHARGE ANY DUTY OF CARE OR OBLIGATIONS ON THE
PART OF ANY LANDLORDS OR THIRD PARTIES CONTRACTING WITH YOU ON THE SITE AND/OR (II) ANY
INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, (INCLUDING, LOST PROFITS OR LOST DATA COLLECTED
THROUGH THE SERVICE), OR INCIDENTAL DAMAGES, WHETHER BASED ON A CLAIM OR ACTION OF CONTRACT,
WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY,
INDEMNITY OR CONTRIBUTION, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT WILL THE AGGREGATE LIABILITY OF IPAYMY EXCEED 500 SINGAPORE
10.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY OR
RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL
INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF
OUR SERVICE; (III) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND
ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION
TO OR FROM THE SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE
TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN
ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED,
EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (VII) USER
CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. WHILE RECEIVING
AND PROCESSING PAYMENTS WE MERELY ACT ON THE INSTRUCTIONS OF OUR USERS AND WE SHALL NOT BE
LIABLE FOR ANYTHING EITHER BEFORE PROCESSING OF THE PAYMENT OR AFTER WE HAVE PROCESSED THE
THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN
THE APPLICABLE JURISDICTION.
20. Links to Third Party Sites
The Site may contain links to third party websites that are not owned, operated, or
controlled by us. We cannot and do not assume responsibility for the content, privacy
policies, or practices of such websites or the companies that own or operate them. We cannot
and will not censor or edit the content of any third-party site. By using the Site, you
expressly relieve us from any and all liability arising from your use of any third-party
21. Intellectual Property
(a) Everything located on or in the Site and the application is the exclusive property of our
company or is being used with permission. Any copying, distributing, transmitting, posting,
linking, deep linking, or otherwise modifying of this Site (or microsites) or the
application without the express written permission of our company is prohibited. Any
violation of this requirement may result in a copyright, trademark or other intellectual
property right infringement that may subject you to civil and/or criminal penalties.
(b) This Site and the Application contain copyrighted material, trademarks and other
proprietary information, including, but not limited to, text, software, photos, video,
graphics, music and sound, and the entire contents of the Site and Application are protected
by copyright as a collective work under the Singapore copyright laws. WE own the copyright
in the selection, coordination, arrangement and enhancement of such content, as well as in
the content original to it. You may not modify, publish, transmit, participate in the
transfer or sale, create derivative works, or in any way exploit any of the content, in
whole or in part. You may download, print, and/or save copyrighted material for your
personal use only. Except as otherwise expressly stated under copyright law, no copying,
redistribution, retransmission, publication or commercial exploitation of downloaded
material without the express written permission of us or the copyright owner is permitted.
If copying, redistribution or publication of copyrighted material is permitted, you will
make independent attribution and/or agree to make no changes in or deletion of any author
attribution, trademark legend or copyright notice. You acknowledge that you do not acquire
any ownership rights by downloading copyrighted material from the Site and the
(c) You will not upload, post or otherwise make available on this Site any material protected
by copyright, trademark or other proprietary right without the express permission of the
owner of the copyright, trademark or other proprietary right. We do not have any express
burden or responsibility to provide you with indications, markings or anything else that may
aid you in determining whether the material in question is copyrighted or trademarked. You
will be solely liable for any damage resulting from any infringement of copyrights,
trademarks, proprietary rights or any other harm resulting from such a submission. By
submitting material to any public area of this Site, you warrant that the owner of such
material has expressly granted our company the royalty free, perpetual, irrevocable,
nonexclusive right and licence to use, reproduce, modify, adapt, publish, translate and
distribute such material (in whole or in part) worldwide and/or to incorporate it in other
works in any form, media or technology now known or hereafter developed for the full term of
any copyright that may exist in such material. You also permit any other Users to access,
view, store or reproduce the material for that End User’s personal use. You also grant us
the right to edit, copy, publish and distribute any material that you make available on this
Site and the Application.
B. Copyright Policy
Our company reserves the right to terminate its agreement with you or any other User who
infringes third party copyright. If you believe that your materials has been copied,
reproduced or otherwise dealt with by another party in a manner that may constitute
copyright infringement, or if your intellectual property rights have been otherwise
violated, please provide us with the following information:
(a) a description of the copyrighted work or other intellectual property that you claim has
(b) the nature of the authorization or relationship where it is alleged that a third party
authorizes the infringement by another
(c) where the material that you claim is infringing is located on the site
(d) your full name, address, telephone number, and email address
(e) a statement by you that you have a good faith belief that the disputed use is not
authorized by the copyright or intellectual property owner, its agent, or the lawful
(f) a statement by you, that the above information in your notice is accurate and that you
are the copyright or intellectual property owner or authorized to act on the copyright or
intellectual property owner’s behalf.
If you believe any of your materials that was removed (or to which access was disabled) is
not infringing, or that you have the authorization from the copyright owner, the copyright
owner’s agent, or pursuant to the law, to post and use the advertisement or materials, you
may send a counter-notice containing the following information to us:
(a) your full name, address, telephone number, and email address
(b) identification of the material that has been removed or to which access has been disabled and
location at which the content appeared before it was removed or disabled;
(c) A statement that you have a good faith belief that the content was removed or disabled as a
mistake or a misidentification of the contents removed
(d) A statement that you consent to the jurisdiction of the Singapore courts and a statement that
accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, we may send a copy of the Counter-notice to
original complainant informing that we will replace the removed content or cease disabling it
business days unless an action is filed in court against you the content provider. If no action is
the original complainant in court, the removed content may be replaced, or access to it restored,
to 14 business days or more after receipt of the counter-notice.
In accordance with copyrights and other applicable law, our company has adopted a policy of
appropriate circumstances, Users who are deemed to be repeat infringers. We may also at its sole
limit access to the Service and/or terminate the accounts of any Users who infringe any
property rights of others, whether or not there is any repeat infringement.
22. Disclaimer of Warranty
Without prejudice to the foregoing, you expressly agree that use of this Site and the application is
own risk. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT
ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Without limiting the foregoing, neither our
its subsidiaries, affiliates or any of their respective staff members, agents, licensors, or any of
officers, directors, staff members or agents, warrant that use of the Site and the Application will
uninterrupted or error free; nor do they make any warranty as to (a) the results that may be
use of this site, or (b) the accuracy, reliability or content of any information or service
this Site and the Application. The Site and Application are made accessible on an “as is” and “as
basis. We hereby disclaim any representations, warranties and conditions, whether express or
including those to title non-infringement, merchantability, and fitness for a particular purpose.
The Site and the Application is controlled and offered by us from our offices in Singapore. We make
representations that the Site and the Application are appropriate or available for use in other
Those who access or use the Site and the application from other jurisdictions will have to satisfy
themselves and ensure that they comply with local law or regulations.
By posting or placing any information or other material such as but not limited to any pictures,
or videos in the Site (including but not limited to posting messages, uploading files, inputting
engaging in any other form of communication), you automatically grant (or warrant that the owner of
content has expressly granted) to us a perpetual, royalty free, non-exclusive, irrevocable,
worldwide licence to use, copy, sublicence, reproduce, distribute, redistribute, modify, adapt,
edit, translate, transmit, create derivative works of, publish and/or broadcast, publicly perform
any such materials or other information (including without limitation, ideas contained therein for
improved products or services) you submit to the Site alone or as part of other works in any form,
technology whether by any means and in any media now known or hereafter developed and to sublicense
rights through multiple tiers of sub licences.
You agree to defend, indemnify and hold harmless our company and its subsidiaries, agents,
managers, and other affiliated companies, and their staff members, contractors, agents, officers
directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or
and expenses (including but not limited to attorney’s fees) arising out of or related to: (i) your
and access to the Service, including any data or content transmitted or received by you; (ii) your
and warranties above; (iii) your violation of any third party rights, including without limitation
of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or
(v) User Content or any other information or content that is submitted via your account including
limitation misleading, false or inaccurate information; (vi) negligent or willful misconduct; or
other party’s access and use of the Service with your unique username, password or other
security code or (viii) the acts, omissions and default of your agents or representative in
relation to the
Site and Services.
prior notice or liability, if you breach any terms of this Agreement in particular the terms at
herein or for any other reason. Without limiting the foregoing, we shall have the right to
terminate or suspend any of your passwords or accounts in the event our company considers, in its
discretion, any of your conduct to be unacceptable, or in the event you breach this Agreement.
25. Additional Disclosures
No waiver by either you or our company of any breach or default or failure to exercise any right
under this Agreement is a waiver of any preceding or subsequent breach or default or a waiver or
of any similar or future rights under our Agreement. The section headings used herein are for
only and shall be of no legal force or effect. If any provision of our Agreement is held invalid by
or arbitrator of competent jurisdiction, such invalidity shall not affect the enforceability of any
provisions contained in this Agreement, and the remaining portions of our Agreement shall continue
force and effect.
subsidiaries, affiliates, and its third-party content providers and licensors, and each shall have
to assert and enforce such provisions directly or on its own behalf.
A. Entire Agreement
This agreement constitutes the entire agreement between the you and ipaymy and supersedes and
all previous drafts, agreements, arrangements and understandings between you and ipaymy, whether
oral, relating to our Services.”. Further the following documents are incorporated into these terms
In the event of any inconsistency between these Terms & Conditions and the above mentioned
Terms & Conditions shall prevail.
B. Reservation of Rights
The failure of either party to exercise in any respect any right provided in this Agreement will not
deemed a waiver of such rights.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be
eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full
effect and enforceable.
This Agreement, and any rights and licences granted hereunder, are not assignable, transferable or
sub-licensable by you except with our company’s prior written consent, but may be assigned by us
restriction. Any attempted transfer or assignment is violation hereof and shall be null and void.
Both parties agree that these Terms & Conditions and any other legal notices published by us on the
the Application, are the complete and exclusive statements of the mutual understanding of the
supersede and cancel all previous written and oral agreements, communications and other
relating to the subject matter hereof, and that all modifications must be in a writing signed by
as otherwise provided herein.
F. Independent Contractors
No agency, partnership, joint venture, or employment is created as a result of this Agreement and
you do not
have any authority of any kind to bind us in any respect whatsoever.
G. Governing Law
The Terms & Conditions or any legal relationship between you and us shall be governed by the laws of Singapore without regard to its conflict of law provisions. Where a Payment relates to Malaysia these Terms and Conditions including the parties shall be governed by the laws of Malaysia. Where a Payment relates to Hong Kong these Terms and Conditions including the parties shall be governed by the laws of Hong Kong. Where a Payment relates to Australia these Terms and Conditions including the parties shall be governed by the laws of Australia. Both you and we agree to submit to the non-exclusive jurisdiction of the courts of Singapore. The United Nations Convention on International Sales of Goods shall not apply here.
H. Causes of Action
Any cause of action or claim you may have with respect to our company must be commenced within one
after the claim or cause of action arises. If any action in law or in equity is necessary to
reasonable fees of attorneys, accountants, and other professionals, and costs and expenses in
any other relief to which such prevailing party may be entitled.